Support
Help for Silo UNM, Users Network Manager for iPhone and iPad.
Contact
Email support: silo@zabur.de
Include your app version, iOS version, device model, and a short description of the issue. Please do not send passwords, private server credentials, or copyrighted files.
Support Scope
Silo does not host, index, sell, or provide content. Support can help with app functionality, imports, download handling, storage behavior, and general troubleshooting.
You are responsible for using Silo only with content you are allowed to access and download.
Before Contacting Support
- Confirm that your configured server host, port, username, password, and SSL/TLS setting are correct.
- Check whether your network provider account is active and allows enough simultaneous connections.
- Make sure the selected download folder is still available and has enough free storage.
- If SSL/TLS is disabled, credentials and transfer data may be sent in plaintext between your device and your configured server.